Automation and AI for small businesses Admin that does itself.

A CRM, automatic follow-ups, booking reminders and AI tools that take the repetitive work off your plate - set up and looked after by me.

£100 a month plus a one-off set-up from £350

Sound familiar?

The admin that eats into a small business owner's week is usually the same few jobs. Hover over one to see the fix.

  • Enquiries wait until the evening for a reply Every enquiry gets a reply within minutes, with your booking link - while you're still with a customer.
  • Missed calls turn into missed jobs Anyone you can't answer gets a text straight away, so they book with you instead of ringing the next business.
  • No-shows leave gaps in your week Online booking with automatic reminders by text and email, and an easy way to rebook instead of just not turning up.
  • You never get round to asking for reviews A review request goes out after every appointment or job, with a gentle reminder if they forget.
  • Leads slip through the cracks One pipeline showing every lead from first enquiry to booked, with nobody forgotten in an inbox.
  • Evenings lost to quotes and paperwork AI drafts quotes, reports and documents from a short form, in your own template, ready for you to check and send.

Ready to switch on

Proven set-ups that most small businesses benefit from, all running from one CRM with an app on your phone.

  • Instant lead follow-up

    A text within minutes, then an email and reminders, each with your booking link.

  • Missed-call text-back

    Callers you can't answer get a text straight away, so the conversation carries on.

  • Online booking and reminders

    A booking calendar on your site, with automatic reminders that cut no-shows.

  • Review requests

    Sent after every appointment or job, so your Google reviews keep growing.

  • AI assistant

    Answers common questions in your website chat and social messages, books people in and hands over to you when needed.

  • Pipelines

    Every lead tracked from enquiry to booked, so you can see what's waiting and what's won.

  • One inbox

    Texts, emails, website chat, Facebook and Instagram messages together in one app.

  • Forms and quizzes

    Enquiry forms, consultation forms and quizzes that feed straight into your CRM.

  • Rebooking and win-back

    Reminders when it's time to come back, and offers for customers you haven't seen in a while.

Built around your business

Beyond the CRM, I build custom automations and AI workflows that link your tools together. A few ideas, by type of business.

  • When a treatment is booked

    The right consent and medical form is sent, and the answers are saved to the client's record.

  • When the appointment ends

    Aftercare for that treatment goes out, followed by a review request the next day.

  • Six weeks later

    A "time for your top-up?" text arrives with a link to book straight in.

  • When a client goes quiet

    After three months without a visit, a friendly win-back offer goes out on its own.

A quote that writes itself

An example of a custom AI workflow. You stay in charge - nothing goes out until you've checked it.

  1. The form

    A customer, or you on site, fills in a few details on a short form

  2. The draft

    AI writes the quote in your template, using your prices and wording

  3. The check

    You get a notification, read it over and approve it in a tap

  4. The send

    It goes to the customer and is saved against their record

  5. The follow-up

    If they don't reply, a reminder goes out a few days later

Automation prices

Available on its own or alongside any website, SEO or ads plan.

See full pricing

CRM and automation

monthly £100

plus a one-off set-up from £350

Your CRM and app, with the follow-ups, booking and reminders set up for your business.

  • CRM and app for you and your team
  • Lead follow-up and missed-call text-back
  • Booking calendar and reminders
  • Review requests and pipelines
Book a free consultation

Leads plan

monthly £450

CRM included, plus your ad spend - or £300 for ads alone

Ads that bring the enquiries in, with the CRM and follow-up already set up to handle them.

  • Meta ads management
  • CRM and automatic lead follow-up
  • Local SEO and Google Business Profile
  • Website hosting and care
About paid ads

Custom automations

per project Quoted

after a chat about what you need

AI workflows and links between your tools, built around how your business actually runs.

  • AI-drafted quotes, reports and documents
  • Links between your CRM, accounts and spreadsheets
  • Fixed price agreed before I start
  • Looked after once it's live
Tell me what you need

Text messages: the texts your automations send are paid from your own message balance in the CRM, at cost. You top it up yourself and can see exactly what's been used.

Small jobs £50 an hour - for one-off changes if you're not on a monthly plan.

Need a website too? A site built with booking and CRM link-up makes the whole thing work together.

How automation with me works

We start with the jobs that take up your time, not with the technology.

  1. 1

    Get in touch

    I usually reply within a couple of hours, and always within one working day.

  2. 2

    Free consultation

    45 minutes on how your week actually runs, and where the time goes.

  3. 3

    A clear plan

    What gets automated, how it links to the tools you already use, and a fixed price.

  4. 4

    Build and test

    Everything set up and tested properly before it goes anywhere near your customers.

  5. 5

    Launch and look after

    I show you the app, then keep an eye on it and adjust it as your business changes.

Questions about automation

Straight answers about what it can realistically do. Anything else, get in touch.

Do I need to be technical?
No. Most of it runs in the background. The only part you'll use day to day is the app, for replying to customers and checking bookings, and I'll show you round it.
How much does it cost?
CRM and automation is £100 a month, with a one-off set-up from £350. It's included in both ads plans. Custom automations are quoted per project at a fixed price, and small one-off jobs are £50 an hour if you're not on a plan. See full pricing.
Who pays for the text messages?
Texts are paid from your own message balance in the CRM, at cost. You top it up yourself and can always see what's been sent and what it cost.
Will it work with the tools I already use?
Usually. Most calendars, email, forms, spreadsheets and accounts software can be linked together. I'll check yours in the consultation and tell you straight if something won't connect.
What if the AI says something wrong?
The AI assistant only works from information you've approved, and hands over to you when a question goes beyond it. For quotes and documents it drafts, nothing is sent until you've checked it.
How long does it take to set up?
The standard CRM set-up - follow-ups, booking, reminders and review requests - is usually running within a few days. Custom automations depend on the job, and I'll give you a timescale with the quote.
What happens if something stops working?
While you're on a monthly plan, I keep an eye on it and fix anything that breaks. If your business changes - new services, new prices - I'll update the automations to match.
Do you only work with Sussex businesses?
No. The CRM, automations and AI tools are all set up and looked after remotely, so I work with businesses anywhere in the UK. We plan everything on a video call and I walk you through it once it's live.

Got admin to hand over?

Book a free 45-minute consultation and we'll find the jobs that are worth automating first.

Book a free consultation